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Read the Terms Before You Deposit

These terms set out how your OKLV MY account works — one account per person, a wallet registered in your own name, and bKash, Nagad or Rocket numbers that match your profile.

One account per personbKash, Nagad, RocketWallet name must matchRegion rules apply
OKLV MY Read the Terms Before You Deposit
DATA AND SECURITY

How We Handle Your Account Data

We hold the details you give us — name, phone number, wallet reference, transaction history — because payout checks and payment traces need them. Login runs on an OTP to your registered number, so a leaked password on its own won't open the lobby. Cookies remember your session and language so coming back from your phone browser doesn't reset everything. Need a correction, a copy of your data, or the account shut? Message support from your registered number.

What we keep and why

Account name, phone number, wallet references and transaction records stay on file so withdrawals can be matched to a real sender and disputes can be checked later.

Cookies and your session

Session cookies keep you signed in while you move between slots, live tables and the sportsbook. Clear them in your browser and the next login will ask for a fresh OTP.

Login and device security

Your OTP goes only to the number on the account. Change phones and the code follows the number, not the handset, so keep that SIM active before you switch devices.

Corrections and closure

Ask support to fix a misspelled name, update a wallet number, or close the account. We confirm identity from your registered number first, then action the change.

CONTACT PATHS

Reach Us About These Terms

Anything on this page that touches your money or your login goes through support, not a comment box. Live chat sits in the lower-right of the site on both phone browser and desktop, and the thread stays with you when you switch devices. For a held payout or a wallet name mismatch, send the screenshot from your bKash, Nagad or Rocket app and we'll trace the transaction against your account.

Live chat about your account Tap the chat bubble in the lower-right corner, give us the phone number on your account, and ask about any clause here — clause wording, holds, or closure steps.
Email for written requests Send terms disputes, data requests or a closure request by email from the address saved on your profile, so we can tie the request to the right account before acting.
Wallet and verification desk For a payout under review, share the bKash, Nagad or Rocket transaction reference plus the name on that wallet; our payments team checks both against your registered details.

Common Questions About These Terms

Short answers to what you actually ask us about this page — account rules, wallet names, holds on payouts and how updates work. If your case sits outside these, open live chat with your account phone number and we'll read the relevant clause with you line by line.

Yes. Completing registration and verifying the OTP sent to your phone counts as acceptance of the version published on this page at that moment, including the payment and account rules.

No. The bKash, Nagad or Rocket wallet must be registered in your own name. Third-party sends get flagged at the payout check and the withdrawal stays on hold until it's resolved.

Usually a name or number mismatch between your account and your wallet. Send the transaction reference from your Nagad or Rocket app to support and our payments desk verifies the trail.

Duplicate accounts breach these terms. We normally keep the first verified account, close the extra one, and may void balances built through the duplicate before any payout is processed.

Access and eligibility depend on your local law and eligible regions — that holds whether you're in Dhaka or elsewhere. Check what applies to you before you deposit or place a bet.

The revised text replaces this page and applies from the day it goes live. Continuing to log in, deposit or place bets means you're working under the current version.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.